Category: Uncategorized

Glass and Windshield Claims

Has your windshield been damaged or chipped? ICBC will assist you in processing a windshield repair or glass replacement claim, quickly and easily.

Am I covered?
You are covered if you have ICBC Comprehensive coverage. What’s more, you may be able to have your windshield repaired for free, without paying a deductible.

Where do I go?
You should go directly to an ICBC-approved Glass Repair Program facility.

Why should I go there?
ICBC Glass Repair Program facilities:

  • Have the ability to initiate glass claims and invoice ICBC directly
  • Offer limited windshield replacement warranties
  • Have certified glass technicians on staff
  • Provide fast, efficient claims processing

 

 

 

 


 

Yes! We Make House Calls


 
 
Just when you thought you had enough problems, you discover a crack in your windshield. Small cracks become big cracks, and a potential hazard for both driver and passenger. But now there’s a solution: HALCO Mobile Auto Glass Repair and Replacement Services.
 
Three Advantages of Mobile Auto Glass Repair
 
It’s convenient. Trained technicians with special equipment come to your place. You don’t have to dabble in DIY repairs.

It’s fast. Calling a mobile repair service saves you a lot of time. No driving across town to a repair shop. We’ll come to you. And once we’re there, most repairs can be done in about half an hour.

It saves you money. Procrastination can be expensive. If left unattended, cracks grow and can lead to costlier repairs. Call HALCO at 604-239-8648 for a free, no-obligation quote today.

 

 


 

Important COVID-19 Announcement

As the situation around COVID-19 (coronavirus) continues to evolve, and as the outbreak had been declared a pandemic by the World Health Organization, we would like to take this time to highlight how we are protecting our customers, vendors, and the entire team at B&D Autobody & Glass and Halco Glass. We have had no cases at our location thus, we will be continuing to serve our customers during our regular business hours and will continue to ensure that everyone visiting our shop is kept as safe as possible. Our goal is to help control the virus while also maintaining a healthy and inviting environment for everyone. 

 

Our COVID-19 Prevention Plan includes the following points:

 

Sanitization
Increased sanitization of all high-traffic areas and touch-points; this is in addition to our general daily cleaning and weekly professional cleaning service.

 

In-Shop Safety
Safety communication is in place throughout the shop, including posters outlining hand-washing techniques, prevention, and steps to take if a staff member were to experience symptoms.

 

Hand Sanitizers
Due to the shortage of hand sanitizer, we will have a limited supply for guests, please make sure to bring your own or wash your hands in the guest washroom upon entry.

 

Vehicle Preparation
Customer vehicles that are brought into the shop are outfitted with steering wheel covers and seat protectors prior to repair work. Additionally, all customer vehicles, our fleet of courtesy cars, and rental vehicle surfaces such as seats, steering wheels, door handles, gearshifts, touch screens, etc., will be wiped down with a disinfectant solution prior to, and after repairs. Should you have any sensitivities to these chemicals, please contact us prior to bringing your vehicle in.

 

Customers and COVID-19

 

If any of the following conditions apply to you, we ask that you come back at a later date and contact HealthLink BC (8-1-1):

  • You have symptoms relating to COVID-19 such as a fever, cough, difficulty breathing, or others as outlined on the BC Centre for Disease Control website (http://www.bccdc.ca/health-info/diseases-conditions/covid-19)
  • You have traveled outside of Canada within the last 14 days
  • You have been in close contact with anyone who has been diagnosed with the COVID-19 virus within the last 14 days

We continue to monitor developments closely so that we can quickly adapt and continue to provide the services that you need. We are deeply committed to the safety of our customers and our staff as we all do our part to keep our community safe.
Thank you for your understanding and cooperation. If you would like to reschedule your appointment, have any questions, or would like further information please contact our office.

 

 


 

ICBC Windshield Repair Claims

 

Will I need to pay a deductible?
 
As a rule, you won’t have to pay a deductible to have your windshield repaired, unless your damaged windshield is deemed unsafe and not appropriate to repair, and must be replaced.
 
Only an Authorized ICBC Glass Express Facility will be able to determine if it is safe and appropriate to repair. Authorized facilities are those with permanent locations and/or mobile repair services within B.C. — windshield repairs cannot be done at a temporary location such as a kiosk or tent, or out of province. Look for the facilities that carry the Glass Express logo. Click here for more from ICBC.
 
Call HALCO Glass in Vancouver at 604-239-8648 and we’ll explain all your options — and we’ll work directly with your insurance company, so you won’t have to.

 

 

 

 

 


 

Avoid Temporary Fixes with Plastic

 

 

We see it all the time, and many of us have done it. Broken auto glass covered with an elaborate display of plastic sheeting and duck tape. Although an attempt for a temporary fix is completely understandable, it has some downsides other than just the way it looks.

 

 

Plastic won’t stop flying objects
Shards of glass, rocks and metal objects can easily tear through plastic, injuring you or your passengers.

It won’t keep the weather out
You’ll waste gas trying to keep the weather out. AC’s and heaters can’t do their job efficiently — and then there’s the wind and rain.

You become an easy target for thieves
Your car looks vulnerable to thieves, and it doesn’t take much. Gone in 60 seconds — both your car and the valuables you kept inside.

You’ll delay fixing your glass properly
You’ll get accustomed to your handy work and delay the inevitable.

 

Play it safe. Call HALCO Glass in Vancouver at 604-239-8648 and we’ll explain all your options — and we’ll work directly with your insurance company, so you won’t have to.

 


 

New Year’s Safe Driving Resolutions

 

 

 

Most accidents are preventable, and making safe driving as part of your New Year’s resolution list is always a good thing. Based on current statistics, below are the most common causes of road accidents:

 

 

  • Speeding
  • Distracted driving
  • Drowsy driving
  • Drug and alcohol-impaired driving
  • Failure to yield the right-of-way
  • Driving on wet pavement

No matter what you do, traffic accidents still happen, but it’s reassuring to know that HALCO Glass, along with its parent company, B&D Autobody — have the advanced services, innovative equipment, and highly trained technicians to restore your vehicle like new again — promptly and reliably.

 


 

Windshield Repair In Winter

 

 

What you should know

Repairing a windshield in winter is not the same as repairing one in summer. Summer heat speeds up the curing process significantly, and most auto glass repairs can be fast and fairly routine when performed by a knowledgable crew.

 

Mobile glass repair

All mobile glass repair technicians know that repairing a windshield in cold weather requires additional precautions and care — and time!
 
Auto glass must be heated to a certain temperature for the resin to cure properly and ensure tight seals. Passenger safety, as well as comfort,  is always foremost on the minds of any responsible mobile auto glass repair specialist. Improperly sealed auto glass is not only dangerous, but poor workmanship can allow moisture and annoying whistling noises to enter the cabin of a vehicle.
 
Small chips or cracks in your windshield during the summer months are guaranteed to get bigger as the cold weather approaches. Smart motorists will tend to them as early as possible — they’ll save money, and have more peace of mind during winter driving conditions.

 


 

VISIBILITY: The Key To Safe Driving

 

 

See, and be seen

Fall weather brings shorter daylight hours and unpredictable driving conditions. This time of the year is especially critical for motorists to see, and be seen.

 
 
Clear off your windshield

Keep your windshield clean without using products that accentuate the sun’s glare. Replace your old wiper blades with fresh ones to eliminate streaking, and always scrape off any frost in the morning before hitting the road.
 
Use your headlights

Make sure that your headlights work, and then turn them on whenever it’s foggy, raining, or while driving between dusk and dawn. And, when driving in fog, only use low beam settings so you won’t blind oncoming drivers, or yourself.

 


 

Watch for Darting Children


It’s back to school!
 
Back to school means kids are excited and can be easily distracted. For drivers, this can create dangerous situations on the roads. Make sure your windshield is in optimal condition and be vigilant and alert behind the wheel. You never know when a small child might step out from between parked cars or off a sidewalk.
Obey the Crossing Guard
 
A crossing guard is there to keep children safe. If you come up to a set of lights, and the light turns green, but the crossing guard still says stop, follow his/her direction and not the traffic light. There might be a child still crossing the street that you can’t see.